PERSEPHONE / HOVEL'S DIGITAL FRONT DESK
CALL HOVELLIKE A HUMAN.
No menu tree. No software vocabulary. Call, say what is going on the way you would say it to a neighbor, and Persephone keeps the thread so a real person can pick it up.
Persephone is a digital assistant, not Tom pretending to be one. She listens, keeps the details, and makes sure your reason for calling does not disappear.
Try a call.
Pick a caller. Watch what Persephone keeps. This is an example, not a live call and not a recording.
- CALLER
My electrical company keeps missing calls while we're on jobs.
- PERSEPHONE
Got it. What's the best number for Tom to reach you?
- CALLER
It's John. The number I'm calling from works.
- Caller
- John
- Reason
- Missing electrical leads while crews are working
- Need
- Help catching and organizing calls
- Next step
- Tom calls John
Illustrative only. Names and details are made up for this example.
THREE USEFUL PATHS / YOU DO NOT HAVE TO PICK ONE FIRST
- 01
Speak to Persephone
Say who you are and what is going on. A problem, an idea, a callback. Normal words are fine.
- 02
Leave Tom the real message
Give the useful context, not just “please call me.” She keeps the point, why it matters, and how to reach you.
- 03
Ask for Tom
Say “I want to talk to Tom.” If a direct handoff is possible it can be routed. If not, you get a clean callback request.
THE HOVEL RULE
You do not need the polished version.
Real life arrives half-finished: from trucks, hallways, jobsites, kitchens, and bad Tuesdays. Give her what you actually know. The system should do the organizing, not make you perform for it.
- “I have a mess I think Tom might be able to help me fix.”
- “Leave Tom a message and make sure he knows this part.”
- “I would rather talk to Tom.”